FAQs

Health and Safety

How do I know cannabis is safe to consume?

You can rest assured that all Erbn Green cannabis products are purchased exclusively from licensed provincial wholesalers (like the OCS in Ontario). In Canada, all THC and CBD products must only be produced by Health Canada licensed facilities. Health Canada conducts several routine quality control checks under the Cannabis Act, to ensure our cannabis is not only top quality, but also safe for consumption.

Are Hemp-CBD products legal in Canada?

Yes. Hemp CBD products are legal, but also fall under control of the federal Cannabis Act. Therefore, all products containing CBD, including from Hemp, must be manufactured in a Health Canada licensed facility, to be legal for sale.

CBD Wellness Products sold online through direct-to-consumer channels, like Sensitiva CBD Products and Bodega CBD Products online shopping, are not licensed for safe consumption by Health Canada, and are illegal products under the federal Cannabis Act.

These products are legal for sale in the U.S under the new Farm Bill, which defines hemp containing less than 0.3% THC as an agricultural product. In Canada, any part of the hemp plant that is not the seed or stem (hemp seed oil) falls under the Cannabis Act and is strictly controlled by Health Canada.

Is CBD safe?

All products sold by Erbn Green Cannabis Co. are licensed by Health Canada as safe for human consumption. Look for the hexagonal “THC” logo, and yellow warning label, to identify legal cannabis products in Canada.

What is the best way to store cannabis?

The best way to keep your herbs fresh is to store them in a dark, cool and dry place. Light, heat, and moisture are not your friends and will contribute to changes in the chemical structure of your cannabis.

In order to keep your cannabis fresh, it is best to avoid:

Keeping it in a plastic bag – or in a container that is too large for the quantity (avoid extra oxygen!).
Leaving it out in a sunny place to dry up.
Storing it in the fridge or freezer. Freezing can make your trichomes break off, which can change your experience with the bud.

How long will cannabis stay fresh?

The best way to keep weed fresh is to store it as noted above – sheltered from light, air, moisture, and high temperatures. When stored properly, cannabis should stay fresh for around 6 months.

Can I safely consume cannabis while pregnant/breastfeeding?

Consuming cannabis while pregnant or breastfeeding should be avoided. There is no known safe amount of cannabis to use during pregnancy or when breastfeeding. Cannabis use during pregnancy has been linked to low birth weight, and can harm a child’s brain development. Pregnant and breastfeeding women should not consume cannabis, as it could harm the fetus or baby.

Should I mix cannabis with alcohol and tobacco?

It is best to avoid using cannabis while drinking. Combining cannabis and alcohol can elevate the felt effects of both substances and lead to extreme intoxication, dizziness and nausea. It can also increase the risk of vulnerable people experiencing psychotic symptoms. Combining the two further lowers concentration and reaction times.

Tobacco is harmful on its own, and the co-use of tobacco and cannabis has been associated with developing a dependence on either substance, negative mental health outcomes, engagement in other risk-taking behaviors, and increased difficulty stopping cannabis use. There is some evidence that suggests combining tobacco with cannabis can lead to taking up cigarette smoking. In addition, using both substances may also lead to increased health risks compared to using just one or the other, such as the impact on the respiratory system.

COVID-19

How can cannabis users be responsible during the coronavirus outbreak?

It is safest to consume your cannabis solo, and do not share joints, pipes, bongs, or accessories. COVID-19 can spread through respiratory droplets emitted when you cough or sneeze, and can also be found on the skin such as hands or shared items like joints, pipes, vapes, or bongs.

General best practices include cleaning your smoking devices regularly. Bongs, pipes, and even grinders can spread germs, especially when shared which is why it is best to avoid sharing altogether. Vapes, beverages, and edibles all offer an alternative way to enjoy cannabis without sharing with others.

Remember: cannabis products should be stored safely in a place where there’s little to no risk of contamination. Preliminary information suggests COVID-19 can live on surfaces for up to several days. All cannabis devices and accessories should be cleaned regularly with either alcohol or soap and water, according to applicable manufacturer guidelines.

Can cannabis or CBD help prevent COVID-19, colds or flu?

No. There is no approved research to indicate that cannabis or CBD can stop COVID-19 or other viruses. To prevent COVID-19, always follow Health Canada guidelines, such as staying at home, avoiding non-essential trips outside, staying at least two metres away from anyone other than those with whom you live, washing your hands frequently, and other standard practices.

Social Responsibility

How do I keep it away from my kids and pets?

This depends on how old, crafty and capable your kids and pets are. Consider putting it on a high shelf or using a lock box with a pre-existing child lock. Be careful not to leave out any ingestibles or edibles on counter-tops or places that kids or animals may access.

Can I share cannabis with minors?

No. The Government of Ontario states that the legal age of cannabis possession and consumption is 19 years or older. Research shows that using cannabis regularly before the age of 16 can increase the risk of negative health outcomes and could also impact brain development. Distributing cannabis to a minor, can mean significant legal consequences, even for parents/guardians.

Can I drive high?

No. Driving while under the influence of cannabis containing THC is extremely dangerous. Do not drive after using cannabis, and ensure you are informed about the driving laws in your province. Although the effects of intoxication from THC may wear off, cannabis stays in your system for some time.

It is recommended that individuals who use cannabis refrain from driving (or operating other machinery or mobility devices) for at least six hours after using cannabis. If tested, you could test positive for cannabis content in your body and this could lead to fines.

Purchasing

Is Cannabis legal in Canada?

Yes, cannabis is legal in Canada for those who are 19 and older. You MUST be 19 years of age or older in order to buy, use, possess, or grow recreational cannabis in Ontario. It is strictly prohibited for minors under the age of 19 to buy, use, possess, or grow recreational cannabis in Ontario, even in the presence of a legal adult.

As stated on Ontario.ca, medical cannabis is regulated by the Government of Canada and may be subject to different rules as opposed to recreational cannabis.

What cannabis products are legal in Canada?

Dried flower, capsules, and oils have been available since the passing of the Cannabis Act in 2018. Since December 2019, new products known as “Cannabis 2.0” products became available for legal sale, to include edibles, beverages, extracts and vape pens. Topical creams are also now available, and as a result we are now seeing more products such as sexual wellness oils and creams enter the market.

Do I need to bring my ID to the store?

Just like with alcohol or tobacco sales, all Canadian citizens are subject to photo identification requests while purchasing cannabis for the sake of age validation. It is our responsibility to ensure that all persons entering the store are of legal age for purchasing cannabis.

How much product can I order at one time?

Staying in line with possession laws under the Cannabis Act, a guest of the legal age of consumption may purchase up to 30g equivalent of dried flower in one transaction (learn more about how Health Canada defines cannabis equivalency for non-flower forms here).

Don’t worry– our system won’t allow you to purchase more than the legal amount in a single transaction, you’ll never purchase more than what’s legal.

How do I purchase legal cannabis?

It all depends on where you live! Across the great country from province to province, there will be differing regulations about cannabis purchasing. Sign up for our newsletter to stay up-to-date on legislative changes and store openings near you.

As for the best place to try legal cannabis? Check out an Erbn Green location near you, and chat with a knowledgeable cannabis guide, to help you have a safe and enjoyable experience.

Click and Collect (ONTARIO Cannabis Retail Stores ONLY)

Erbn Green is proud to offer Click and Collect services at all Ontario cannabis retail stores. This enables you to purchase products online, and have your order ready for pick up when you arrive at the store. Terms and Conditions do apply.

How do I click and collect cannabis?

Please visit the store locator page to find the nearest Erbn Green Cannabis retail location to you. Once you’ve selected your desired location, use the Shop Now feature to view the menu and place your order.

How do I pay for my online order?

Easy! You will be prompted to provide payment information at the checkout, before your order is confirmed. We accept Visa and Mastercard as well as Debit+Visa and Debit+Mastercard. Just look for the little Visa or Mastercard logo in the bottom corner of your debit card.

What do I do once I place my order online?

Once you place your order, you will receive a text message letting you know it’s been received. Our team will then prepare your order and send you another text to let you know once it’s ready for pick-up or on its way for delivery. To complete the transaction, we require a valid photo ID and your order number if visiting the store for pick-up.

What if I prefer to use cash?

In order to process payment online, you require a credit card. However, prepaid Visa and Mastercard are an accessible alternative. You can pick these up at most grocery, pharmacy and convenience stores. Simply exchange your cash for a pre-loaded Visa or Mastercard and then use that to make your purchase. While you’re shopping in the store we recommend a contactless payment.

We do accept cash payments, in-store only.

Can I make changes to my order once I’ve placed it?

Unfortunately, you cannot edit an order once it’s been placed but you do have a couple of options. You can place a second order for additional items, or you can also cancel your previous order, and place a new order for the items you want.

Will I have to line up outside to pick up my order or can I skip the line?

Due to the recent changes in provincial regulations, we can only allow a limited amount of people inside as there are strict safety measures in place.

For all click-and-collect orders, we have a small welcome area that you can wait in, while we collect your order for you, so that you can avoid any line-ups in store.

What if I can’t pickup my order right away?

Not a problem. All orders will be held for pick-up for 24 hours. After this time period, unclaimed orders will be refunded and cancelled. If something comes up and you can’t make it in for a while, just give us a call and we’ll hang on to it until you can make it to the store.

When can I place my order?